Shipping

How long it takes

Nothing is printed until you order, so each roll and card is made for you. Allow up to 10 business days from your order for it to reach you.

That is our usual time, not a guarantee. Carriers can run slower in busy weeks, especially in December, so order early for a date that matters.

Where we ship

We ship to addresses in the United States only. Checkout won't offer shipping anywhere else.

What it costs

Wrapping paper:

Orders under $50

$7.95

Orders of $50 to $99.99

$12.95

Orders of $100 and over

$17.95

Greeting cards ship for $4.95 an order.

An order with both wrapping paper and cards pays both charges: rolls and cards are packed and sent as separate parcels, and may arrive on different days. Checkout always shows the exact shipping charge, and any sales tax, before you pay.

Tracking

When your order ships, we email you with its tracking details.

Changes and cancellations

Orders go to print quickly. Write to us as soon as you can if you need to change or cancel one. Once an order has gone to print, we can't change or cancel it.

Address problems

Please check your address at checkout. If a parcel comes back because the address was incomplete or wrong, or because it wasn't collected, we can send it again once you confirm the address, but the second shipping charge is yours to pay.

Late or lost parcels

If your order hasn't arrived, or its tracking has stopped moving, tell us within 30 days of the date it was due. We'll take it up with the carrier, and where a parcel is confirmed lost in transit, we'll send a replacement at no cost to you.